NPU-M Meeting Venue Change

Hi Community!

The Neighborhood Planning Unit – M General Membership Meetings will no longer take place at the Helene S. Mills Center, located at 515 John Wesley Dobbs Avenue.

Starting Monday, June 26th 2017, NPU-M will meet at the Loudermilk Conference Center (Click for more specific directions). The address is 40 Courtland Street, Northeast, 30303 – located in the heart of Georgia State University.

MARTA: The Atlanta MARTA Peachtree Station is half a mile from the Loudermilk Conference Center.  Click here for MARTA Directions.

PARKING: Look for an orange street marker sign,  see attachment for photo. Yes – parking will be validated! The Loudermilk Conference Center parking garage entrance is located on Courtland Street.

Atlanta 311 has Launched

News Release

City of Atlanta Launches ATL311

Innovative cloud-based system will improve customer service

ATLANTA – Mayor Kasim Reed, Chief Operating Officer Michael Geisler, Deputy Chief Operating Officer Kristin Wilson and other city officials today launched ATL311, the city’s first non-emergency customer service center.  Accessible by phone, online and through all mobile platforms, ATL311 provides the public with quick, easy access to government services and information.  The City of Atlanta is one of the first major cities to implement a cloud-based 3-1-1, customer relationship management (CRM) system that can be scaled and shared with other cities.

ATL311 is a free service available to the general public.  Citizens can call or go online to submit and track service requests, keep up with information regarding city services, and provide feedback to improve the website portal.

“The ATL311 service will modernize the customer service experience and make the City of Atlanta more accountable, responsive, and efficient,” said Mayor Reed. “Starting today, access to critical services and information will be a click or call away for all our residents, business owners, and visitors.”

ATL311 will also increase internal and external government accountability. The data collected from ATL311 will provide insights on how to improve city government through accurate, consistent measurement and analysis of service delivery.

“This innovative, cost-effective solution will help us provide the high level of customer service that our citizens demand and deserve,” said Chief Operating Officer Mike Geisler. “ATL311 will allow us to track our performance in real-time and will give us greater insight into how we can drive future improvements to our service delivery.”

Development of ATL311 was initiated by the Mayor’s Innovation Delivery Team, funded by a $3.3 million grant awarded to the City of Atlanta by Bloomberg Philanthropies. Atlanta was one of five cities to receive an Innovation Delivery Team grant from Bloomberg Philanthropies. Innovation Delivery Teams help mayors develop and deliver powerful solutions to major urban challenges.

Residents can call 311 from their home phone to reach the ATL311 customer service center.  The customer service center operating hours are Monday – Friday, 7 a.m. – 6 p.m.   Non-emergency service and information requests can also be reported by calling 404-546-0311 from a mobile phone, or by visiting  All emergencies should be reported by calling 911.

ATL311 can help with the following services:


  • Licensing And Permitting
  • Taxes, Payments, And Credits
  • Municipal Record Requests

Water and Sewer

  • Water Outages And Flooding
  • Street Plates, Hydrants, And Sewer Lids
  • Water Bill And Meter Resets

Garbage, Recycling, and Graffiti

  • Request A Bin
  • Graffiti And Dead Animal Removal
  • Trash, Recycling, And Yard Trimmings

Housing and Buildings

  • Inspections And Permits
  • Zoning And Owner Information
  • Housing Assistance

Public Safety

  • Police Reports
  • Fire Prevention And Safety Inspections
  • Code Enforcement
  • Inmate Services

Parks, Trees , Recreation, and Events

  • Park And Tree Maintenance
  • Event Permits And Facility Requests
  • Recreation Centers

Streets, Sidewalks, Traffic, and Parking

  • Street And Sidewalk Maintenance
  • Parking Tickets And Violations
  • Street Sign And Street Light Repairs


NPU M – Officer Elections November 24, 2014

Elections for the 2015 Calendar year will be held at the November 24, 2014 General Membership meeting.  Interested in serving?  All positions are available.

If you are interested in stepping up and serving, contact the nomination committee

  • Wayne Reimer –
  • Matthew Jones –
  • Bobby Graham –

Streetcar testing continues 10/13 and 10/15

On Monday, October 13 and Wednesday, October 15, 2014, the Atlanta Streetcars will be conducting further tests to ensure the integration of vehicles, power, communications, and traffic and train signal controls.

The test on Monday, October 13, will have two streetcars coupled together, to test the towing ability of the cars. Most of this testing will take place along Edgewood Avenue and Fort Street, by the Atlanta Streetcar Vehicle Maintenance Facility.

The test will begin at 11 p.m. and go until the early morning hours of Tuesday, October 14. The Atlanta Police Department will be escorting the streetcar and rolling closures may be necessary.  Traffic along Edgewood Avenue and Fort Street may be delayed; motorists are advised to find alternate routes while the testing is taking place.

The second test, which will be on Wednesday, October 15, will look at the traffic signal interface system.


The test will begin at 11 p.m. and go until the early morning hours of Thursday, October 16. Streetcars will be travelling along the entire 2.7 mile loop of the system; the Atlanta Police Department will be escorting the vehicle and there will be rolling closures. Motorists are advised to find alternate routes while the testing is taking place.


Drivers are also reminded that vehicles along the streetcar route need to be parked fully within the white lines of the parking spaces, and that double-parking is not allowed. Illegally parked vehicles along the route will be ticketed and/or towed.

It’s coming – Spring Street Bridge will close in September for 3 years

Georgia DOT will replace the structurally deficient Spring Street viaduct (bridge) over the CSX railroad in downtown Atlanta.  The project is on Spring Street between Mitchell Street and Marietta Street, including Martin Luther King Jr. Drive between Forsyth Street and Spring Street. 

Total construction is estimated to take 36 months. The project was let in October 2013. Based on a November 2013 Notice to Proceed, the scheduled completion date is November 2016.

Read more about the project by clicking here

Detour Route

CoA Code Summit August 16 2014

  • WHEN:  August 16, 2014 @ 9:00 am – 11:00 am
  • WHERE:  Atlanta Civic Center 395 Piedmont Avenue Northeast
  • COST:  FREE – but you must RSVP using the link at the bottom of the page
  • CONTACT:  Atlanta Code Summit 4043306044
  • Event website 
Breakfast is included.

Agenda includes speakers from:  

  1. Housing / Commercial Code Enforcement
  2. Building / Zoning Code Enforcement
  3. Public Works S.W.E.E.T. Enforcement
  4. Fire Inspectors
  5. Solicitors Office & Public Defenders Office
  6. Municipal Courts
  7. Code Enforcement Commission

The Summit will conclude with a one-on-one break out session where you will receive an update to your issues.  Get your lists organized!

Sponsored by CoA Council Members:

  • Felicia Moore
  • Ceasar Mitchell
  • Mary Norwood
  • Keisha Bottoms
  • Natalyn Archibong
  • C.T. Martin

Don’t forget to register click here